There are no stupid questions. We want our customers to feel comfortable with the whole process, so ask away!

What are your business hours?

We are open Monday through Friday from 8 AM until 5 PM, Central Time.

How do I place an order?

We always recommend that you fill out our Quote Form prior to placing your final order.

Once you have received your quote from our sales department, complete the following steps:

  1. Send your complete order info to info@gopurplemonkey.com. This includes the following:
  • Company Name / Customer Name
  • Email Address
  • Phone Number
  • Shipping Address (If Applicable)
  • Design Name
  • Number of Ink Colors
  • Design Image
  • Quantity Per Design
  • Garment Style
  • Garment Color(s)
  • Size Breakdown
  1. Send your final high-resolution print-ready artwork to art@gopurplemonkey.com. Once received, we will review the file to make sure that it is print-ready. For more information about submitting artwork please go to our Artwork Requirements page.

Do you print with discharge or water based inks?

We offer both waterbased inks and discharge printing at an additional charge. Please check out our Services Page for details on specialty inks. Feel free to contact us for more info!

What inks are considered "specialty inks"?

Specialty inks include metallic inks, glitter inks, glow-in-the-dark, reflective, discharge, and waterbased. There is an additional charge for use of these inks.

What is your maximum print area?

Our maximum print size for t-shirts is 15" x 20". Please note that the maximum print size may also depend on the size of the garment.